Service Requests

Software Suite Allowing Management of Service Requests Pertaining to the Maintenance of your Assets

DS2 software suite allows you to create requests according to your organization’s different services.

You can decentralize the different requests while keeping a close eye on whether they have been fulfilled or not. Some efficiency reports are also available for your managers.

DS2 software suite allows you to:

• Reduce the allotted time for a request entry
• Support multi-services such as: maintenance, hygiene, biomedical, computer, production, health, etc.
• Define the locations structure in building architecture
• Define cost estimation process of a request
• Follow-up of the request status via email
• Follow-up of interventions done on the request
• Automatically assign and transfer requests to employees

Benefits

• Management of standalone requests, through an interface, with the help of the MAINT software
• Personalization of the service request form
• Approval of requests
• Follow-up of information exchanges between the applicant and the concerned service